Missed Call Playbook

HSB Missed Calls ROI Calculator

Missed Calls ROI Calculator

Estimate lost revenue from missed calls and the ROI from recovering them.

Inbound calls

Typical small HSB: 200–800 monthly

Timeframe

Missed call rate (%)

Booking/close rate (%)

Average job value ($)

Recovery rate with solution (%)

Cost of solution ($)

Missed calls

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Lost revenue

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Recovered revenue

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Net ROI

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ROI multiple

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